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Shipping & Packaging Info

 

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Product Packaging

All of are raw products are cut fresh and then vacuum sealed in clear air-tight packaging. They are then flash frozen to lock in the freshness.

 

 

Product Shipping

Products are delivered in a thick styrofoam cooler set in a cardboard shipping contaier. Each Cooler contains 1-2 bags of dry ice.  While it is not uncommon for the dry ice bags to be empty when the shipment is recieved,  If there is extra dry ice left in the bag DO NOT TOUCH DRY ICE WITH BARE HANDS.

Remove dry ice  bag and discard wearing gloves.  

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Standard Delivery - Your package will arrive in 7-10 business days or less from the day you place your order. You will recieve an email informing you when the product has shipped and it's expected delivery date.


Shipping

We can ship only in the USA. We do not ship to Hawaii or Alaska.
 

To guarantee delivery, make sure that the full shipping address is entered at checkout. We we cannot deliver to P.O. Boxes or F.P.O. and A.P.O. addresses. To ensure promp delivery, make sure that all address and telephone information is correct. All tracking and shipping information about the product once it is ordered will be sent via email.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns

We can ship only in the USA. We do not ship to Hawaii or Alaska.